Terms & Conditions – Tecksoi.com

Welcome to Tecksoi.com!
These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or making a purchase on Tecksoi.com, you agree to follow these Terms. Please read them carefully.

1. About Us

  • Website: www.tecksoi.com

  • Brand: Tecksoi (Handicraft products – bamboo, sola wood, jute & cotton bags, exotic crafts)

  • Company: Caabby Retail Private Limited (Registered in India)

2. Using Our Website

  • You must be at least 18 years old or using the site under the supervision of a parent/guardian.

  • You agree not to misuse the website, attempt fraud, or engage in activities that may harm our site or services.

3. Products & Orders

  • All our products are handcrafted, so slight variations in color, size, or design may occur – this is part of their uniqueness.

  • By placing an order, you agree to provide accurate details (name, address, contact information).

  • We reserve the right to cancel orders due to stock unavailability, payment issues, or suspicious activity.

4. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and include applicable taxes (unless mentioned otherwise).

  • We accept online payments through secure gateways. Cash-on-delivery (COD) may be available in select locations.

  • In case of pricing errors, we may cancel your order and refund the amount.

5. Shipping & Delivery

  • Delivery timelines depend on your location and will be shared at checkout.

  • We are not responsible for delays caused by courier partners, weather, or unforeseen events.

  • Please refer to our Shipping & Delivery Policy for details.

6. Returns & Refunds

  • Our Return Policy allows returns within 7 days of receiving the product (conditions apply).

  • Refunds will be processed to your original payment method once the return is verified.

  • Please check our Return Policy page for full details.

7. Intellectual Property

  • All content on Tecksoi.com (images, text, logo, designs, and product descriptions) belongs to Caabby Retail Private Limited.

  • You may not copy, reproduce, or use our content without written permission.

8. Limitation of Liability

  • We do our best to ensure accurate product details, but we do not guarantee that descriptions or colors are error-free.

  • We are not responsible for indirect damages, delays, or losses beyond our reasonable control.

9. Privacy

  • Your personal information is safe with us and handled as per our Privacy Policy.

  • We do not share your details with third parties without your consent (except as required by law).

10. Changes to Terms

  • We may update these Terms from time to time. Updated Terms will be posted on this page with the latest date.

  • Continued use of our site means you accept the changes.

11. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of Kolkata, West Bengal courts.

12. Contact Us

If you have questions about these Terms, please reach us at:
📧 Email: hello@tecksoi.com
📞 Phone: +91 98009 99985
📍 Registered Office: Caabby Retail Private Limited, Dakshin Barasat, Jaynagar, 743372, India

✅ With this, your site has a strong, customer-friendly T&C page.
To be fully professional and compliant, your website should also include:

  • Privacy Policy (data collection & protection)

  • Shipping & Delivery Policy

  • Return & Refund Policy (you already asked for this)

  • Disclaimer (about handmade variations & liability limits)